INTRODUCTION Information Communication Technology (ICT) encompasses a broad range of technologies that are used for managing and processing information, particularly in digital forms, and facilitating communication across various platforms. The integration of ICT into various sectors has revolutionized how individuals, organizations, and governments operate, leading to significant advancements in efficiency, connectivity, and accessibility. ICT covers a diverse set of tools and resources used to communicate, create, disseminate, store, and manage information (UNESCO, 2002). These tools include computers, the internet, broadcasting technologies (radio and television), and telephony. The development of ICT has led to the emergence of a global economy in which the efficient exchange of information is key to competitiveness (Castells, 2000). The rapid growth and adoption of ICT have transformed traditional industries, giving rise to the concept of a knowledge-based economy. This tran...